National 211 Day- how to get the help you need
RAPID CITY, S.D.- National 211 Day is celebrated nationwide on February 11.
The Helpline Center launched 211 in 2001, and achieved statewide coverage of South Dakota in 2020. In 2021, staff answered more than 70,000 calls for help, operating 24/7.
Why call 211?
211 provides information and support in a variety of areas, like finances, parenting, and disaster relief.
By dialing or texting 211 or going to their website, you can find assistance for a number of different crises, from food or financial difficulties to transportation, shelter, and mental health needs.
In January of this year alone, 13,908 calls were made, with 21% regarding housing, 20.5% regarding Health Care, and 13.8% regarding food and meals. For those struggling to pay rent, healthcare bills, or get a warm meal, 211 provides connections to resources that can help resolve those needs.
“We’re here to connect those that are in need to social service resources,” says Betsy Schuster, VP of Program Development with the Helpline Center. The 211 database houses over 5500 programs that workers can share with those who need them.