Monument Health announces policy changes for visitors, test collection sites

RAPID CITY, S.D. — Monument Health in Rapid City has announced changes to visitor policies, COVID-19 test collection and other steps to slow the spread of the coronavirus and to assure that everyone has safe access to healthcare.

“As the virus continues to spread in other parts of the country, we need to be vigilant in protecting our patients, our caregivers and our communities,” said Brad Archer, M.D., Chief Medical Officer at Monument Health. “These steps will increase everyone’s access to health care without exposing others to COVID-19.”

On Thursday, Monument Health in Rapid City Urgent Care started a COVID-19 Assessment Center. This assessment center, located at 2116 Jackson Boulevard, will exclusively treat patients with respiratory and other possible COVID-19 symptoms.

Walk-in patients are welcome, but they are urged to call the Nurse Triage Line at 1-800-279-1466 if they think they have COVID-19.

The purpose of the assessment center is to separate suspected cornavirus patients from other patients in Monument Health until they are confirmed or cleared of the virus.

Patients who are in need of other types of care should visit Monument Health Rapid City Urgent Care at 1303 Lacrosse Street, which is open seven days a week from 7 A.M. to 7 P.M. Patients can also go to the Monument Health on Flormann Street, which is now providing urgent care services, Monday through Friday from 8 A.M. to 4: 30 P.M.

If a patient is in need of a serious medical emergency, they should call 911 or go to the emergency department.

Monument Health in Spearfish has opened a drive-through testing site for patients who have been pre-screened beforehand. The site will be located at 1420 N. 10th Street in Spearfish. Rapid City opened a drive-though testing site on Monday.

Patients who could have the coronavirus should stay inside their car while a caregiver collects a test sample. The Monument Health caregiver will be given a gown, eye-protection, and other gear to avoid exposure to the virus.

Custer, Lead-Deadwood and Sturgis will all offer the same drive-through testing services at their clinics. Before any drive-through testing is completed, patients need to call their provider or the Nurse Triage Line to be screened and scheduled.

Patients can also talk to a healthcare professional and assess their coronavirus concerns via e-visits. Patients can use their phone, tablet or computer 24 hours a day to consult with physicians who are trained in telehealth. The e-visits cost $59, possibly less with insurance.

Visits can be scheduled by calling 1-844-SEE-DOCS (1-844-733-3627) or clicking here.

Patients who are looking to have visitors are allowed one visitor at a time. Visitors that arrive will be asked a series of screen questions to be sure they are not displaying respiratory illness symptoms.


Categories: Coronavirus, Local News, South Dakota News