FCC adopts new rules against illegal robocalls
The new rules institute strict compliance requirements on gateway providers to ensure they comply with STIR/SHAKEN caller ID authentication protocols. Gateway providers will also be required to take additional measures to validate the identity of the providers whose traffic they are routing.
Gateway providers serve as a critical choke-point for reducing the number of illegal robocalls, and the new rules adopted by the FCC will have gateway providers participate in robocall mitigation, blocking efforts, take responsibility for illegal robocall campaigns on their networks, cooperate with FCC enforcement efforts and quickly respond to efforts to trace illegal robocalls to their source.
Noncompliance with these rules may result in the gateway provider being removed from the Robocall Mitigation Database and subject to mandatory blocking by other network participants.
International robocall scams and spoofing are a problem facing American consumers and businesses with 65% of the voice service providers transmitting illegal robocalls were either foreign-based or gateway providers.
The FCC is looking into public comment about expanding robocall mitigation requirements to all U.S.-based intermediate providers, and they will then determine how, if and when anti-robocall and spoofing rules will be applied to the intermediate providers.