BHE says customers may see increase on next month’s bill
RAPID CITY, S.D. — The historic arctic freeze we just had put a lot of stress on the nation’s power grid – Black Hills Energy included.
Some parts of the country, such as Texas, are still dealing with the freeze fallout.
BHE says it was in the clear as soon as temperatures started to go up.
The company’s Vice President of Operations, Marc Eyre, says there was a dramatic increase in customer demand while we were below zero. He says the BHE operations team was able to adjust for the demand, while technicians bundled-up to monitor and physically-inspect key parts of the energy infrastructure.
“Just in general, we’ve been investing in our system, so we do a number of items each year to make sure that when we have weather events, our system is in the best possible shape it can be. So we do annual patrols where we look at our lines and address the issues we might find there proactively before we would find them in a winter weather event or a blizzard or something like that,” Eyre said.
The bottom line for customers? You can expect to see an increase in your bill next month due to increased power usage.
If you have any concerns about paying the bill in full, you can call BHE to enroll in its budget billing program.
For additional assistance options, you can call 2-1-1.