211 Helpline celebrates on 2-11

National 211 Day is a time to recognize the important and comprehensive services that 211 brings to the community.

RAPID CITY, S.D. — In downtown Rapid City you’ll see 211 helpline banners up celebrating the contributions of the 211 Helpline.

211 Banners, Courtesy Facebook

211 Banners, Courtesy Facebook

211 Banners, Courtesy Facebook

The banners will be up all month to celebrate the nonprofit that offers three different programs throughout the state. The helpline offers resources and support during times of crisis or for simple answers.

Betsy Schuster, the VP of Program Development at Helpline Center, says, “So at 211, our goal is to provide hope and connection and connect people back to the resources in their community that are ready and willing to help because we have amazing resources in South Dakota.”
211 Banners, Courtesy Facebook

211 Banners, Courtesy Facebook

211 Banners, Courtesy Facebook

Their services include suicide prevention and crisis support answering the national suicide prevention lifeline, as well as volunteer connections for those looking to make a difference in their communities.

In 2020, 211 staff answered a record number of calls from individuals in need of support through the pandemic.

Schuster says, “By calling 211, it’s a confidential call where we can provide the resources in your community for those programs and just provide that support and that listening and empathetic ear to say, you know what, you are not alone – we are South Dakotans helping South Dakotans find the hope and resources they need.”
211 Helpline is the center for resources during COVID-19

211 Helpline is the center for resources during COVID-19

211 Helpline is the center for resources during COVID-19

February 11th is dedicated to promoting and raising awareness of the important resources that 211 provides.

211 Helpline Call Center, Courtesy Facebook

211 Helpline Call Center, Courtesy Facebook

211 Helpline Call Center, Courtesy Facebook

211 Helpline resources are now available in their 211 App. During a time when many individuals and families are experiencing challenges, they hope this additional option provides an ease to accessing resources.

You can share stories of how 211 has positively impacted you or someone you know. Please share on your social media accounts and tag @helplinecenter on Facebook or Instagram.

Use the hashtags: #211sodak and #211Day

Categories: Local News, South Dakota News